About how to properly set it up, you can see the attached picture:

It must be fed through the little black trey here.

Note the side of the paper that is up versus down.

[member_only]

In case the printer was disabled before setting it up, you can go to www.entropy.me/manage-fleet to re-enable the printer once the paper is properly set up.

To properly set it up you need to put the ATM in maintenance mode and on the top left of the ATM (off the screen) press the close devices button and then hard reset it using the black reset button tab on the printer board.

Note the direction of the paper as well. Only one side of the paper is ‘thermal.’

[/member_only]

July 14, 2018

How to properly set up the paper roll in the ATMs printer and how to enable the printer remotely

About how to properly set it up, you can see the attached picture: It must be fed through the little black trey here. Note the side […]
July 14, 2018

Genesis Servicing Guide

GenesisCoin Satoshi1, Satoshi2, and Genesis Machine Service Guide Servicing a GenesisCoin Bitcoin ATM is easy. Put the machine in maintenance mode; this can be done by […]
July 14, 2018

Is it a good idea to put a machine on lock-down or to unplug it?

There’s never a good enough reason to put a machine on lockdown. Unplugging a machine from the power outlet, without following standard procedure, isn’t recommended since […]
July 14, 2018

The bill acceptor (or any hardware part) is not working

In this case, please contact EasyBit Support. [member_only] For this particular example, the bill acceptor was not taking any bills. First things first, we can diagnose […]
July 14, 2018

Touchscreen isn’t responding

If the touchscreen stops responding, please contact EasyBit Support so that we may reset the machine.   [member_only] Restart the ATM to see if this fixes […]
July 14, 2018

ATM prompts “Secure Mode | Enter secure password #1”

This pin is the ATM PIN pad programming prompt. An ATM can request this for various reasons. Standard procedure should be rebooting it. The reason for […]
July 14, 2018

Connecting a GenesisCoin machine to the Internet

USB Keyboard and mouse are needed! After deploying a machine and setting it up physically and getting everything ready, we need to turn it on. You’ll […]
July 14, 2018

Power Supplies (PSU/UPS)

Each machine comes with an internal battery backup unit (UPS). [member_only] Genesis units come with a power supply unit (PSU), which is a device in the […]
July 14, 2018

Locked Keypad

If this error is encountered, please contact EasyBit Support. [member_only] When a new keypad is installed on a Genesis machine, it will ask for 2 passwords. […]
English