This is likely because the machine is completely sold out of cash. Please wait for a restocking. If you contact us, we can add you to a list and let you know the next time the machine has been restocked.
Cash dispenser may be empty, or it is not a 2-way ATM -> check the “Dispenser” column in entropy (if N/A, it’s a 1 way, if $0, we have to restock).
Do not disclose exact amounts of stocked cash >$2000.
Stocked amounts <$2000 may be disclosed, as it is stated on the ATM withdraw screen anyway.